PARIS JUNE 9, 2017 Euler Hermes, the worldwide leader in credit insurance, today announced the launch of its new portal innovative ” EH Sync “. Developed in close collaboration with the brokers, the portal offers a digital interface and sophisticated available in a mobile version. It offers dealers a 360°vision of the contracts in the portfolio (details of the contract, risk, compensation). Dealers may also receive real-time alerts personalized on the contract of their customers.
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Reflection of the direction digital of Euler Hermes and of its strategy of working with the brokers, the development of the portal EH Sync has required significant efforts in terms of testing and research to the international. More than 200 leaders from 25 brokerage firms have been solicited in this sense.
“OH Sync is a capital project which aims to strengthen our commitment and transparency in our relationships with our broker partners. On the one hand, by helping them to develop their activities ; on the other hand, by facilitating access to information on contracts for their clients, ” explains Paul Overeem, member of the management Board of Euler Hermes in charge of commercial activities and distribution. “By listening to and working directly with our partners, we are continually improving our understanding of their business needs and their priorities. In seeking to promote the future success of our partners, THEN Sync a testament to our unwavering commitment in these key relationships. ”
“As its name indicates, WELL, Sync synchronizes the expertise of Euler Hermes in terms of credit risk and analysis, and the personal commitment of the dealers. These experts have directly contributed to the design and choice of features of the portal, its creation until its launch. Brokers have told us that they wanted easier access to accurate and consistent information via a single platform, to save time and optimise the follow-up of their portfolio. The first comments have been very encouraging, particularly as regards the ease of use in the mobile version, the preview to 360° and in real time information on contracts, and custom alerts. ”
“HEY Sync, is at the heart of our strategy of collaboration with the insured and investment in the digital, which aims to strengthen operational excellence and the quality of services,” says Ludovic Sénécaut, member of the management Board of Euler Hermes and is responsible for the activities, Operations and IT. “This strategic investment has an extended reach. The development of this portal in the agile way, has facilitated the user testing in real-time and continuous improvement. In addition, the development of the portal has been supported by our major programme of modernisation of the data management, which ran in parallel. We will continue to develop WELL Sync by adding new features and new services with a real added value to our business partners. ”
WELL Sync was launched following the success of the pilot program conducted in the netherlands in the beginning of the year. The first phase of the launch of the portal EH Sync for dealers to cover the Uk, Italy and Belgium. The portal will be launched in other countries in the coming months.
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